Privacy Policy

Last updated: March 30, 2026

1. Introduction

Welcome to PiggyUp ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PiggyUp (the "App").

By using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials (if using Apple or Google Sign-In).
  • Profile Information: You may optionally provide a profile picture and display name.
  • Savings Data: Information about your piggy banks, savings goals, deposits, and achievements.

2.2 Information Collected Automatically

  • Usage Data: We collect information about how you use the App, including features accessed, actions taken, and time spent in the App.
  • Device Information: We collect device type, operating system version, unique device identifiers, and app version.
  • Analytics Data: We use Amplitude to collect analytics data to improve our services.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Sync your savings data across devices
  • Send you notifications and reminders (with your permission)
  • Process your subscription and payments
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve the App
  • Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is securely stored using Supabase, which provides industry-standard security measures including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest
  • Regular security audits
  • Access controls and authentication

5. Third-Party Services

We use the following third-party services:

  • Supabase: Backend services and data storage
  • Apple/Google Sign-In: Authentication services
  • Amplitude: Analytics and usage tracking
  • Sentry: Error monitoring and crash reporting
  • Google AdMob: Advertising (free tier users only)
  • Firebase Cloud Messaging: Push notifications

Each third-party service has its own privacy policy governing the use of your information.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your account and data
  • Export: Export your savings data (Pro users)
  • Opt-out: Disable notifications and analytics tracking

To exercise these rights, go to Settings → Account in the App, or contact us at support@piggyup.app.

7. Children's Privacy

PiggyUp is designed to be family-friendly. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

8. Data Retention

We retain your data as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Some data may be retained longer for legal or business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@piggyup.app
  • Developer: Thein Studio